COVID 19 POLICY

Due to the new Delta Variant and Increasing infections rates in our County as well as the direction by the government policies, MACS is requiring any person entering the office to wear a face mask, have a temperature check and complete a question screening- regardless of your vaccine status. We also ask all clients to wait in their car and text their therapist upon their arrival.  You will be asked to enter when you can be checked in safely. All clients have the option of Telehealth instead of office visits based on symptoms, inability to mask or personal choice- please check with your insurer for coverage. 

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Trauma therapy in Charlotte NC
Trauma therapy in Charlotte NC

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EMDR in Charlotte NC
EMDR in Charlotte NC

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Revolutionary

in the treatment of

TRAUMA

Trauma Therapy & PTSD Therapy

You or your family member have had a traumatic event. It could have been recent or years in the past. It could have been a single event or multiple events spanning years.  You have tried many things to move past it, but it hasn't worked. Memories, negative thoughts and beliefs still remain. You are stuck. Your relationships, work performance, family and friendship are suffering. Sleep is difficult if it comes at all; you are startled by noises or reminders; you feel reactive and uneasy most all the time. Sometimes it feels like depression, other times anxiety or panic.  You have tried counseling, talking to your religious leader, friends, Doctors, drugs and/or alcohol, prescriptions, relationships, distractions- now you don't know what else to do.  Is it PTSD, Acute Anxiety, a Panic Disorder or something else?

 

You have come to the right place.  We can help you- its our speciality.  By using EMDR, TFCBT or traditional Psychotherapy, we can help you address your needs. Our mission is to provide our clients comprehensive, effective, evidenced based and holistic Mental Health Therapy for transformative healing from the effects of Trauma while promoting the health of the client without regard to race, religion, disability, national origin, sexual identity or gender. 

We also offer Holistic Treatment options through referral to Balance Holistic Healing Arts to provide Reiki Energy Healing, Thai Yoga, Essential Herbs & Oils.  If traditional medicine is your preference, we also refer to a number of prescribing NP's and Psychiatrists in the Charlotte Area. 

In Person & Teletherapy is being Provided

MACS instituted our Pandemic safety protocol and moved from "In the Office Therapy" to "Teletherapy Only" on March 16, 2020. As of July 1, 2020, some of our therapists are now vaccinated and providing in the office therapy.  Some remain only providing teletherapy and most do a hybrid model- providing what is best for each client. 

We are committed to still be available and present for your therapy either face to face in the office or by using our HIPAA compliant Teletherapy Platform. For Teleltherapy, you will need access to a camera enabled internet device. A link will be sent the morning of your appointment. Click the link, enable your camera and microphone, choose a private place and click to join. We will connect to you during our time and we will interact as we normally do. 

 

During face to face in the office sessions, we request that you be fully vaccinated.  All therapists returning to office session are vaccinated as well.  If you cannot be vaccinated, you will need to wear a mask during your visit for services.  Please do not attend an office session if you are feeling sick, have been exposed to someone suspected to have been in contact with a COVID positive person or exposed, or if you have a fever, cough or generally don't feel well.  We will be happy to see you using Teletherapy.

 

 

 

About Our Practice
 

McCloud Acosta Clinical Services, PLLC is an established and successful multidisciplinary private practice in Matthews, NC on the outskirts of Charlotte, NC that is the Premier Practice in the area specializing in the Treatment of Trauma for Children, Adults, Teens & Families. All our clinicians are Independent Contractors and are responsible for their own clinical practice. Clinicians at MACS use Play Therapy, EMDR, Trauma Therapy, Adult Psychotherapy, TFCBT, DBT, Substance Abuse/Addictions Treatment, Trauma Assessments, Couples & Family Therapy Models.  We have more than100 years combined of clinical experience.

 

Our practice was founded by Caroline McCloud, MSW, LCSW, BCD and Kristina Acosta, PhD, LCMHCS, LCAS in 2009 to provide our clients comprehensive, inclusive and holistic treatment for transformative healing for the whole family suffering from the effects of Trauma. We are diverse, culturally competent and welcoming to all regardless of race, religion, sexual identity or status. Since its inception, MACS has grown to include 16 Independently Contracting Clinicians who manage their own practice in association with us.

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Insurance We Accept

  • Aetna

  • BCBS

  • Bright Health (healthcare.gov plans)

  • Cigna (select providers only)

  • CBHA

  • Medcost

  • MHN

  • Medicare (select providers)

  • Tricare (retired only)

  • United Health Care

  • Out of Network Benefits

  • Self Pay

Issues We Treat

  • Trauma (Simple/Complex)

  • PTSD

  • Abuse (Sexual/Physical/Emotional)

  • Behavioral Disorders

  • ADHD/ADD

  • Fostercare

  • Natural Disasters

  • Crime Victims

  • Substance Abuse

  • Addictions, Gambling, Technology

  • Substance Abuse 

  • Divorce

  • Attachment

  • Anxiety

  • Panic/Phobias/Fears

  • War/Veterans

  • Adjustment Disorders

  • Grief/Loss

  • Mood Disorders

  • Relationship Issues

  • Marital/Couples Counseling

Our Blog

Our Clinicians

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Dr. Kristina Acosta
Dr. Kristina Acosta

Professional Photograph for Dr. Kristina Acosta, PhD, LCAS, LPCS

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Dr. Leigh Hicks
Dr. Leigh Hicks

Professional Photograph of Dr. Leigh Hicks, LCSWA for MACS

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Tasha Bolieau, MSW, LCSW
Tasha Bolieau, MSW, LCSW

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Marissa Johnson, LPC
Marissa Johnson, LPC

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Jennifer Macchia, LPC
Jennifer Macchia, LPC

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Elizabeth Kerr LCMHC
Elizabeth Kerr LCMHC
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London Perry, MSW, LCSWA
London Perry, MSW, LCSWA

Professional Photograph of London Perry, LCSWA of McCloud Acosta Clinical Services

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Larry Loughery LPCA
Larry Loughery LPCA

Professional Photograph of Larry Loughery, LPCA of McCloud Acosta Clinical Services

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Amanda Carson-Wong, PhD
Amanda Carson-Wong, PhD

Professional Photograph of Amanda Carson-Wong, PhD of McCloud Acosta Clinical Services

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Eriyoma "Remi" Ewharekuko
Eriyoma "Remi" Ewharekuko

Professional Photograph of Remi Ewharekuko LCSWA for MACS

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Elyssa Gorelick, MSW, LCSWA
Elyssa Gorelick, MSW, LCSWA

Professsional Photography for Elyssa Gorelick, LCSWA

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Markia Hearst, MSW, LCSW
Markia Hearst, MSW, LCSW

Markia Hearst, MSW, LCSW

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Cynthia Kandaya, LCSWA
Cynthia Kandaya, LCSWA

Professional Photography for Cynthia Kandaya, LCSWA

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Jennifer C Cobb, MA, LCMHCA, NCC

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Erica
Erica
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Greg Acosta
Greg Acosta

Professsional Photograph of Greg Acosta of McCloud Acosta Clinical Services

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Liz Peery
Liz Peery

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Announcements

We have MOVED!!

We are thrilled to announce that MACS has moved into our forever home!  Our new office building in the the heart of Matthews on W. John Street.  This location will allow all of our clinicians and services to be housed under one roof.  

 

Currently, we are working to redesign the internal space to accommodate all our office space.   We will post pictures of the progress regularly and be planning for our Open House in Spring 2021 based on CDC guidelines.

 
 
 
 
 
 
 
 
 
 
 
Telehealth Remains as In Office Sessions Begin!

COVID- 19 is still here and we are making all efforts to protect everyone's safety. Therapy is an essential service that many people depend on.  Therefore, MACS is providing in person sessions to vaccinated clients and continuing to provide therapy using the Telehealth Platform.  

 
Virtual EMDR- What is it and How can it Help?

Virtual EMDR is a platform that our therapists are using in coordination with our HIPAA compliant telehealth provider to provide EMDR in home over the computer.  It incorporates Eye Movements along bilateral sounds in the comfort of your own home.  The therapist can monitor you and provide feedback and guidance just like in the office.  Its amazing! 

Click this link if you are a therapist looking for an EMDR program for your clients.  3 day free trial!

 
 
 
 
DBT GROUPS are always taking new referrals at MACS

 

Our DBT Program runs 2 Adult Groups, 2 Teens & their Caretakers Group and now a Young Teen & Parent Group using Telethealth!  Please contact Liz at 704-286-6227 for more information or to register

Our group facilitating therapists are now in training to be DBT certified and credentialed as DBT Compliant. 

 
Girls Self Esteem Group is taking Referrals!

 

This is our 2nd Girls Circle Group is beginning using Telethealth!  Please contact Liz at 704-286-6227 for more information or to register

Welcoming New Clinicians to MACS

 

 

 

 

 

 

 

 

 

 

We welcome Cynthia Kandaya, LMSWA and Erica Reed, LCSWA to McCloud Acosta Clinical Services PLLC!  We are excited to have them both.  You can read more about them on their biography pages.

 

We Have Added a New Group Office!

 

MACS loves running groups! DBT Groups, Self Esteem Groups, Survivor Groups, Parenting Groups... and we hope to start many more. We have purchased a new office in downtown Mint Hill to run several groups at a time. We can't wait to begin in September 2021.  

 

 

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Our Groups at a Glance

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Adult Only Group

Mondays at 5pm

Thursdays at 12pm

Teen & Parent Group

Mondays at 6:30pm

Tuesdays at 6pm

Younger Teen (10-13) &

Parent Group

Tuesdays at 6pm

Trauma Group
Wednesdays at 6:30pm
Self Esteem Group
Wednesdays at 5:30pm
Trauma Group
TBD