McCloud Acosta Clinical Services, PLLC

Charlotte and Matthews Area Premier Therapy Practice Specializing

in the Treatment of Trauma for Children, Families & Adults

EVIDENCE BASED MODALITIES & MENTAL HEALTH THERAPIES : TELEHEALTH/TELETHERAPY, TRAUMA ASSESSMENTS, TRAUMA THERAPY, EMDR, TRAUMA FOCUSED- CBT (TF-CBT), PTSD TREATMENT, ADDICTIONS THERAPY, SUBSTANCE ABUSE OUTPATIENT TREATMENT, DBT, INDIVIDUAL THERAPY FOR ADULTS, PLAY THERAPY, ADOLESCENT THERAPY, FAMILY AND COUPLES THERAPY.

704-286-MACS(6227)

Insurance Accepted:

Aetna, BCBS, CBHA, Cigna, Medcost, MHN, Tricare,

United

No Show/Late Cancellation Policy

We require a 36 hour notice to cancel or change an appointment. Failure to abide by this policy will result in a charge of the contracted rate of the service. Appointments where the client does not show will also be charged the contracted rate. This is because this time has been specially reserved for you and cannot be re-booked in such short notice. Insurance will not pay this fee.

Clients using Medicaid are also required to provide 36 hour notice for the cancellation of any appointment. Medicaid prevents the client from being charged but allows provider to set a limit of allowed incidences prior to being discharged and referred to another practice. At the 3rd missed session, this discharge and referral process will be initiated.