ADDRESS

1126 Sam Newell Road

Suites C & D

Matthews NC  28105

 

CONTACT US: 

 

​     information@mccloudacostaclinicalservices.com
 

704-286-6227

for Appointments & General Information

 

1-866-636-7060

fax line

BUSINESS OFFICE HOURS

Monday- Friday

9:30 AM - 4:30 PM

 

APPOINTMENT HOURS

Monday- Friday

9:00 AM - 8:00 PM

Saturday

10:00 AM- 3:00 PM

 All sessions available by appointment only

 

(therapists set their own schedules, not all available at all times)

 

 

 

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All content & designed copyright by MACS PLLC and designed by our Webmaster.  Unless photograph purchased, royality free or used with permission from another photographer, the photography belongs to MACS.  If you feel we have displayed a photo without permission, please contact us for clarification/correction as we work hard to abide by all copyright laws. ​​​​​​​​If you feel any part of our website violates any ethical guidelines, please contacts us immediately for correction as multidisciplinary teams often have conflictual codes.

No Show/Late Cancellation Policy

We require a 36 hour notice to cancel or change an appointment.  Failure to abide by this policy will result in a charge of the contracted rate of the service. Appointments where the client does not show will also be charged the contracted rate.  This is because this time has been specially reserved for you and cannot be re-booked in such short notice. Insurance will not pay this fee. 

Clients using Medicaid are also required to provide 36 hour notice for the cancellation of any appointment.  Medicaid prevents the client from being charged but allows provider to set a limit of allowed incidences prior to being discharged and referred to another practice.  At the 3rd missed session, this discharge and referral process will be initiated.